By setting up a custom email domain, Sana notification emails will be sent from your company's email address instead of from Sana. This makes the notification emails look more professional and consistent with your brand, making them instantly recognizable to your recipients. This article will show you how to set it up if Google is your email provider.
What are the benefits?
By using your domain and SMTP server, you can ensure compliance with legal and industry regulations related to email sending, such as GDPR and CAN-SPAM Act. Emails sent from your domain also enhances brand consistency and recognition.
Spot the difference: Sana vs Custom Email Domain
How to Configure SMTP settings for Google
Step 1: Set up SMTP relay in your Google Admin console
1. Login to your Google Admin workspace
Click on 'Add Another Rule'
Step 2: Create User and Enable 2FA
1. Create a user for emails and ensure that 2-step verification is turned on, otherwise, you will not be able to generate an app password.
Step 3: Login to the account and Enable App Password
1. Login in to your account settings here: https://myaccount.google.com/security
2. Press "2-Step Verification", you should see a section "App passwords" in the bottom of the screen.
Enter the App password and generate a new password
The app password is the 16-character password here:
3. You're all set, well done!
💡You will need to send the credentials including the username and password of the email to your Sana Engagement Manager, and we will send you instructions on how to securely do it.