The group admin role in Sana provides specific administrative capabilities for managing groups of learners. This article outlines what group admins can see and do on in Sana.
What is the group admin role?
The group admin role is designed for individuals who need to manage specific groups of learners within an organization. This role allows them to tailor learning experiences, monitor the progress and provide targeted support for specific learners.
As a group admin, your ability to see and manage learners is determined by the following factors:
Access level: You must have the "group admin" access level. This is granted by an admin within the organization.
Manager attribute: If you are assigned as the manager in the attribute settings for specific learners, you will have visibility and management rights over those learners.
and/or
Group administrator role for a group: If you are assigned the group administrator role for a specific static or smart group, you will be able to see and manage the learners within that group.
Manager attribute
Group administrator role for a group
What can Group Admins do in Sana?
User management
Manage all users assigned to their group/has their manager attribute.*
💡 * See full user role accessibility table here
Example
This is the view for a group admin responsible for one group with 2 members:
In Manage > Users: All users the group admin is responsible for is visible.
In Manage > Groups: The group where the group admin is administrator to is visible.
In the group view, a group admin can:
Add users they have access to
View Heatmap for tracking user progress
Manage administrators for the group
View details: View the user details
Remove: Remove a user from the group
Content Management
Create, edit and publish courses 'Visible in manage'
Group admins can not make content visible everywhere
Group admins can edit other users content if they are assigned as a collaborator
Edit and view Programs they are administrating
If a group admin is not an administrator for a Program, it will not be visible for them to edit or assign
Assign content to users/groups they have access to
Insights and Reports
In Manage > Insights: View analytics and metrics on users they have access to
In Manage > Reports: View and download reports on users they have access to
💡 By using group admins, you make it easier for responsible individuals to track and follow up on the users they are responsible for
FAQ
I am a group admin but don’t seem to have access to anything?
Group admins' access to users, groups, and programs is determined by an administrator. As a group admin, you do not automatically have access to users just by having the role. Your access to users is determined by being assigned manager in the attributes and/or being designated as the group administrator for a specific group.
How can a group admin see the learners they are responsible for?
In Manage > Users. See all learners assigned to the groups they are managing.
In Manage > Groups: See the groups and learners they are managing
Can I create and assign content as a group admin?
Yes, group admins can create content and assign it to their groups. However, only administrators can make content visible to everyone.
What reports can I access as a group admin?
Group Admins have access to reports and analytics on their own users.