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The Survey card

Create customizable surveys directly in Sana Learn

Emma Abrahamsson avatar
Written by Emma Abrahamsson
Updated over a week ago

The survey card is one of many interactive cards available in the course editor designed to help you create customizable surveys directly in a Sana course. No need to use external tools to improve your course's measurability and gather valuable feedback.

Choose from a range of different question types in the course editor to meet any need for eNPS, pulse checks or pre- and post-course self-assessments.

Question types:

Single choice

One answer only


Use when: You want clear, mutually exclusive answers.

Multiple choice

Ability to choose one or more answers

Use when: You need to acknowledge overlapping categories or behaviors.

Text input

Free text input

Use when: You want qualitative, detailed input.

NPS

Fixed format 1-10, just add a question title

Use when: You need a standardized satisfaction/loyalty metric.

Likert scale

Fixed format 1-5, just add a question title

Use when: Measuring intensity of feeling or frequency.

Opinion Scale

Create a scale from 1-3 to 1-10 with customizable labels

Use when: The subject matter is subjective and gradable.

How to create and use the Survey card

The survey card is available in the editor modal card picker. Creators can create a survey as part of any self-paced course (Note: surveys are not available in live content) and add as many of the available question types as wanted.

Options

Allow anonymous submissions: If toggled on, this allows the respondent of the survey to select if they want to submit their response anonymously or not.*

*If the user restarts the course, they can submit their answers again, but their previous responses will still be visible in the response data.

Mandatory question: each question can be marked as mandatory, and the respondent must then answer the question to be able to submit the survey. If no questions are mandatory, the respondent must still submit the survey (even if no questions are answered) to complete the survey as part of the course.

Disable regular course feedback: from course settings, the default course feedback that is shown at the end of the course can be disabled, if the survey card is used as custom feedback.

  1. Go to the Course in question

  2. Click Settings > General

  3. Under "Options" toggle on/off course feedback

Responses

Responses for a survey can be seen and downloaded from the create modal of the course.

Caution: once responses are collected, updating the survey questions may affect data integrity. Changing questions will not create a new version, and deleting questions will delete all the responses as well.


FAQ

What happens to the data if the survey is changed after responses have already been collected?

A warning will pop up to warn the user before they make any changes if the survey already has responses. But the following changes to the survey will result in various scenarios:

  • deleting a question will delete the data associated with that question

  • deleting an option will delete the option data from responses (the option text/ scale number)

  • changing the anonymous setting will not update the anonymous/identifiable of previous responses

  • updating questions will update the response data too, so no data is stored regarding the actual formulation that was used when the learner responded to the question

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