Mai Johansson Alm avatar
Written by Mai Johansson Alm
Updated over a week ago

What are certificates?

Do you want to make your online courses more rewarding and attractive for your learners? Generate a personalized certificate for your learners when they finish a course or complete a program. They’re a great way to showcase a learners’ skills, knowledge and enhance their credibility and reputation.

Other benefits:

  • Certificates motivate learners to engage with the course content and complete the course.

  • They validate learners’ progress and achievements and boost their confidence and self-esteem.

  • They help you uphold your company standards and ensure that your learners meet the required criteria and expectations.

Online course certificates are a powerful tool to reward your learners, promote your brand, and grow your business. If you want to learn more about how to create and deliver effective online course certificates, read on.

How does this feature work?

Create, design, and issue certificates inside the Sana platform! You can either create a certificate and connect it to a course or you can issue a certificate manually to individual learners.

Step 1 - Create a certificate

Follow the steps below:

  1. Go to Manage > Certificates

  2. Click New Certificate

  3. Enter the certificate information; Title, Description, Certificate authority and Validity period

  4. (If you’re happy with the design click Save and jump to Step 3)

Step 2 - Design your certificate

If you wish to customize your certificate design follow the below steps:

  1. Click on the Design tab in the same window

  2. Choose your template, font color, background image and more!

  3. Click Save

Step 3 - Issue the certificates

Connect a certificate to a course

  1. In Manage > Certificates, select the certificate you want to connect

  2. Click Manage

  3. Select course or courses

  4. Click Save

Now when an assigned learner completes this course they will be rewarded with a certificate and have the option to download it and share it on LinkedIn.

See the below example of a learner receiving their certificate:

Manually issue a certificate

  1. Go to Manage > Certificates

  2. Select certificate

  3. Click Issue

  4. Select learners and specify issue date (optional)

  5. Click Issue

How to view learners awarded with a certificate

Simply click on the certificate under Manage > Certificates

Download or Revoke a Certificate for a user

If you wish to download the certificate as a PDF or revoke the certificate from a learner follow the steps below:

  1. Go to Manage > Certificates

  2. Select Certificate

  3. Click on the 3 dot menu next to the learners name

  4. Select View issued certificate/Revoke certificate


If I create a certificate for a course that users have already taken, will all users who have taken the course receive a certificate?

No, only learners who take the course after the certificate creation will be awarded. However, if you wish to still award these learners use the Manually issue certificate feature to award learners

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