Sana's Tutor mode is like having the world's best teacher and personal coach in your pocket, bringing one of the most effective learning methods, one-on-one tutoring, to scale. Every learner is empowered with a personal Tutor, an omnipresent companion adapted for learning.
While seamlessly supporting learners through self-paced Sana native courses, the Tutor mode can:
Adapt to learners' individual goals and needs
Help learners rehearse skills and act on feedback
Break down complex information into bitesize chunks
Provide real-time answers, any time
Spark learners' curiosity by relaying them to further learning material
How does the Tutor mode work?
Sana's Tutor mode uses a multi-layered approach to analyze your questions, gather relevant course material, and consider your progress before crafting a response. Using reasoning logic, it ensures it has enough context to answer accurately, always basing its answers on your specific course content, objectives, and learning journey, never on generic information.
Where can learners find the Tutor mode?
Positioned in the bottom right corner of self-paced course pages, it remains readily available to provide assistance whenever needed.
Inside courses, the Tutor takes the course as its context (similar to the Q&A card). Its functionalities include:
Smart suggestions: the Tutor proactively suggests questions based on the learner’s current position in the course.
Instant course support: learners can ask questions about the course, and the tutor will provide relevant answers.
Text explanations: learners can highlight text in the course to receive clarifications and deeper insights.
Encouragement and motivation: the Tutor keeps learners engaged with supportive contextual prompts.
Interactive tools
The tutor uses a number of interactive tools to personalize learning:
Quizzes help reinforce understanding and improve retention.
"Reason together" engages the learner in a Socratic reasoning exercise.
Concrete examples help learners apply new knowledge to real-world scenarios.
It can also answer questions about uploaded videos, narration and images.
By aligning with course learning outcomes, the Tutor ensures a more engaging and effective learning experience.
Enabling Tutor mode for your organization
In Settings > General, Admins can choose to:
Enable course tutor mode: Enabled by default, and can be toggled on/off. By toggling it on, the Tutor mode is available to answer any question the learners might have about the courses they’re taking.
Enable tutor mode in new courses by default: When enabled, Tutor mode will be active in new courses by default. It can still be disabled in course settings, or in bulk from the Content page in Manage.
Here you’ll also find a shortcut to Manage > Content, where you can easily adjust the courses in which the Tutor mode is available, either individually or in bulk. Learn more about this in the next section.
How can I switch Tutor mode on/off?
Individually for specific courses
You can switch Tutor mode off through the course settings either through Manage > Content or in the editor modal in Create.
Through Manage > Content
Go in to Manage > Content.
Click on the course > Settings.
In General, scroll down to Tutor settings.
Use toggles to enable or disable global tutor and course tutor:
Toggle Tutor mode on to let learners ask about this course and use it in learning plans.
Toggle Course tutor on to let learners ask the tutor questions while taking the course.
Through Create
Open the course in course editor in Create.
Go to Settings in the top-right corner.
In General, scroll down to Tutor settings.
Use toggles to enable or disable global tutor and course tutor:
Toggle Tutor mode on to let learners ask about this course in Search and use it in learning plans.
Toggle Course tutor on to let learners ask the tutor questions while taking the course.
Bulk-changing multiple courses
In Manage > Content, you can select multiple courses and enable or disable the Tutor mode or Course tutor for all of them simultaneously.
By adding the Tutor mode column in Manage > Content, you can quickly see which courses have the Tutor mode or Course tutor enabled or disabled.
FAQ
Can I provide feedback on Tutor mode?
Your insights and feedback will be invaluable in refining the tutor’s capabilities, ensuring it truly supports learners in achieving their goals. Reach out to your Sana contact for any feedback on this functionality.
Is the Tutor mode on by default?
Yes, you can choose to turn it off for any course by following the instructions above.
Which courses is Tutor mode available for?
The course Tutor mode is available for self-paced Sana native courses.
The global Tutor mode can also answer questions using text from SCORM courses once the SCORM package has been processed and indexed by Sana. Learners only receive answers based on courses they have access to.
Admins can control whether each SCORM course appears in search and whether global Tutor mode can use it as a source. They can turn the global tutor on or off in course settings, from the row menu in Manage content, or through bulk actions. The About panel shows whether the global Tutor mode is enabled for the course.