Unleash the power of Sana Search, an AI-driven powerhouse designed to swiftly navigate through your content and material on the platform, and deliver precise answers. With a simple prompt, you can tap into the collective knowledge of your organization, spanning the content in your platform. Experience lightning-fast results and intelligent feedback, tailored to your needs. With Sana Search, the information you need is always at your fingertips, fueling productivity and fostering a culture of knowledge sharing.

Just write what you want to know in your own words and Sana will search for the answer.

Powered by ChatGPT, Sana’s AI assistant is integrated into Search. To use it, follow a similar format to using search by just writing what you want to know in your own words but this time press Enter and Sana’s AI will provide a result based on your prompt

Topic-Based Retrieval: When you enter an initial search query, the system retrieves relevant courses and sessions related to the specified topic. This sets the context for the interaction, allowing the assistant to provide accurate responses based on the information retrieved.

Follow-Up Questions: You can ask follow-up questions within the same interaction window. However, the system will only use the documents or courses that have already been retrieved to answer these follow-up questions. This means follow-up questions should relate to the context established by the initial search query.

New Query Requirement: For questions that are completely different and unrelated to the initial query, you need to initiate a new search. Update the search bar with your new question to get relevant results. This is because the assistant's responses are based on the context of the previously retrieved documents and courses, and new, unrelated queries require a fresh search.

If you want to reference a specific course in Sana, type @ followed by the course name in your prompt

Everyone with a Sana account has access to Search and the Assistant.

However, your search results will only contain information from content you have access to. For example, content you are assigned as a learner or content you have collaborator rights to as an admin

We use a dedicated training set of internal data to manually and automatically train our ranking algorithm to find the most relevant matches. No customer data is used, unless specifically agreed upon.

Furthermore, we log the queries asked by users, and how a user interacted with the results or the assistant, so that we can learn to serve the types of queries users need the most in the best way possible.

The Search assistant answer is based on OpenAI's large language models. OpenAI does not train their models on API data.

OpenAI does not train their models on the data passed through the API. Sana Labs has a Zero Data Retention policy in place with OpenAI, which means that request and response bodies are not persisted to any logging mechanism and exist only in memory in order to serve the request. Source: OpenAI's API data usage policies

Sana does not store the data. We store the user queries to improve our search algorithms and to be able to offer insights to your organization in the future.

No data leaks from one organization to another.

For further information, please find Sana's data privacy documentation below.

Data Processing Agreement

Privacy Notice

Terms of Service

Terms of Use for Company Subscriber

GDPR: Our Measures to Safeguard Personal Data

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