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Manually completing or resetting learner progress
Manually completing or resetting learner progress
Bianca Wetter avatar
Written by Bianca Wetter
Updated over a week ago

This feature is a handy tool giving admins the ability to mark a course or learning path as completed for a user or reset their progress to start from the beginning.

So, if you encounter any issues with course completion not registering correctly, you can use this guide to manually mark them as complete. This ensures that your users' learning records are accurate and up-to-date.

How to manually mark a course as completed or reset progress:

  1. Go to Manage

  2. From Manage, you can access the feature in two ways:

    a. Go to Users. Click on the user for whom you want to mark a course as completed or reset their progress. This will take you to the User page where you can see the courses assigned to the user. Find the course you want to mark as completed and click on the "Set to complete" button or "Reset progress".

    b. Course/Path pages. Click on "Content" in the sidebar to see a list of all courses and paths. Click on the specific course or path you want to mark as completed for a user. Here, you can see a list of users assigned to this course/path. Find the user for whom you want to mark the course as completed and click on "Set to complete" or "Reset progress".

  3. A pop-up window will appear asking for confirmation. Click "Complete learner progress" or "Reset progress" to confirm your choice.

  4. The course will now be marked as completed for the user or course progress reset.

    1. If the course has been manually completed, any associated certificates will be issued automatically.

    2. If the progress is reset, the learner will get to start the course from the beginning.

Manual course completion for SCORM courses

This feature also works for SCORM-imported courses. Normally, the system automatically marks courses and paths as "Completed" once the learners have finished them. But sometimes, the SCORM-imported courses can be a little buggy, and do not recognize when someone has finished a course, even when they totally aced it. That's where the manual marking comes in handy.

So, there you have it—Manual Course Completion in a nutshell. It's like a safety net for your learning journey, ensuring that your hard work is always acknowledged.

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