Which browsers do you support?
We fully support Chrome and Edge with Chrome usually providing the best experience. Safari is also supported
Which languages do you support in Sana's UI?
We currently support 57 languages total, by default you have English and Swedish enabled, to add more please contact your Engagement Manager.
See all the languages we support here ⬇️
See all the languages we support here ⬇️
Albanian
Arabic
Bangla
Bosnian
Brazilian Portuguese
Bulgarian
Canadian French
Chinese (China, Simplified)
Chinese (Taiwan, Traditional)
Croatian
Czech
Danish
Dari
Dutch
Estonian
Finnish
French
French (Belgium)
Georgian
German
Greek
Gujarati
Hindi
Hungarian
Icelandic
Indonesian
Italian
Japanese
Kannada
Korean
Latvian
Lithuanian
Macedonian
Malay
Marathi
Norwegian Bokmål
Polish
Portuguese
Punjabi
Romanian
Russian
Serbian
Serbian (Latin)
Slovak
Slovenian
Spanish
Swahili
Swedish
Swiss French
Tamil
Telugu
Thai
Traditional Chinese
Turkish
Ukrainian
Urdu
Vietnamese
How can your AI work without any interaction data from my users?
Our AI models are trained on large amounts of data, which allows them to be applied effectively to new users on Sana. When a user interacts with Sana, the models adapt and change to suit that particular user's needs and preferences, even without prior interaction data from them. This initial training ensures that the AI can provide a valuable and personalized experience from the start.
Can I use your adaptive engine without migrating the course to be hosted on Sana?
No, in order for the algorithms and analytics to work, the course needs to live on Sana.
Do I get a certificate for completing a course?
On Sana, there are some courses that offer certificates upon reaching completion. However, it does not apply to all courses.
Read more about how to set up certificates here.
Can I get my certificate in another language than the language of my course?
Certificates are issued in the language that they they are created.
I have forgotten my password, how do I get a new one?
If you have forgotten your password don't worry! Just click 'Forgot your password' on the login page.
How is my data handled and stored?
You can find Sana Labs' Data Processing Agreement here.
Do you support xAPI?
We have built the foundation to support xAPI. In terms of configuration, it will be done on a per-client basis in accordance with how xAPI works.
How can I access more courses?
We're happy you are eager to learn! The courses available to you are assigned by your organization. If you wish to access more courses, we suggest you contact the learning department of your company.